After 27 years of full time service to the City of Florence, Public Services Director Eric Hall will retire at the end of October, concluding a career that has helped shape Florence’s infrastructure, parks, public facilities and delivery of essential city services.
Eric’s connection to Florence began while he was still in high school, when he spent three summers working with the City of Florence Water & Sewer Commission. He joined the Public Services Department full time in 1999 and worked his way through the organization, serving as Field Technician, Inspector, Project Administrator and Project Manager before ultimately becoming Public Services Director.
“Eric Hall represents the very best of public service,” Mayor Julie M. Aubuchon said. “He has spent nearly three decades helping build and maintain the infrastructure our residents and businesses rely on every day. Just as important, he has invested in the people around him and built a strong team. Florence is a better community because of Eric’s service.”
As Public Services Director, Eric leads 74 employees across eight divisions responsible for transportation, drinking water, sanitary sewer, stormwater, parks and recreation, grounds maintenance, fleet operations and building maintenance. He oversees an approximate $30 million departmental budget and advises city leadership on infrastructure, capital planning, staffing and emergency management.
During Eric’s tenure, Public Services completed major investments throughout Florence. His work included the Nature Park Event Center, Kentucky’s first branded interstate overpass at KY 18, citywide water meter modernization, major street, water, sewer and stormwater improvements, and long term planning to secure Florence’s future water supply. He also helped lead transportation and pedestrian improvements throughout the city in coordination with state and regional partners.
Eric also oversaw the modernization of Public Services operations, expanding the use of GIS, asset management and digital systems to better manage city infrastructure. More recently, he led development of the city’s Parks Master Plan, which is now guiding improvements across Florence’s neighborhood parks.
While those projects can be seen throughout Florence, Eric considers the team he helped build and the culture within Public Services among his most important accomplishments. He has placed a strong emphasis on employee development, including the creation of the Public Works Academy, while building a department focused on service, accountability and continuous improvement.
Eric said, “Serving Florence through the Public Services Department has meant so much more to me than a job. Our work touches the daily lives of residents, businesses, and visitors, and I’ve always felt a deep responsibility to help provide the dependable services this community deserves. But none of that happens because of one person. When I look back, what I’m proudest of is the team we’ve built and the culture we’ve created together. The department is full of people who care about their work, look out for one another, and take pride in serving Florence.”
“Eric’s legacy isn’t one road, one park or one infrastructure project,” Mayor Aubuchon said. “It is the cumulative impact of 27 years spent improving this community. It is also the people he has developed and the team he leaves behind. That impact will continue long after his retirement.”
Eric’s commitment to others extends beyond his work with the city through volunteer service and coaching youth sports, including volleyball, basketball and flag football. Eric and his wife, Jessica, reside in Walton with their two sons, and he looks forward to spending more time with his family in retirement.
“Twenty-seven years is an incredible commitment to one community,” Mayor Aubuchon said. “On behalf of the City of Florence, I want to thank Eric for his service and Jessica and their family for sharing him with our city for so many years. We wish them all the very best in this next chapter.”
“I’m thankful for everyone who believed in me, gave me opportunities to grow, and trusted me to lead,” Eric said. “Being able to invest in others the way people invested in me has been the most rewarding part of my career. This department and the people in it will always be a part of who I am. It’s hard to say goodbye, but I know I’m leaving it in good hands, with a team that will keep moving forward and serving Florence with care and pride. As I look ahead to my next chapter, I’m excited for what’s to come and grateful for everything and everyone that made this chapter so meaningful.”
Media Contact:
Melissa Kramer, City Clerk / Public Relations Administrator
859-647-8177 | melissa.kramer@florence-ky.gov
