Florence declares National Public Safety Telecommunicators Week

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Florence Mayor Julie Metzger-Aubuchon read a proclamation at Tuesday’s City Council declaring the week of April 9 through April 15 as the official National Public Safety Telecommunicators Week.

Sherri Knipper, director of the Boone County Public Safety Communications Center, was introduced to the council as she thanked Aubuchon for recognizing the city’s telecommunicators.

“The telecommunicators of Boone County receive special training to have the ability to answer the kind of calls they receive,” Knipper said. “Last year, we received 148,769 inbound 911 emergency and non-emergency calls for service.”

Aubuchon thanked them for all they do and expressed her appreciation.

“Our telecommunicators are the connection between our city, our Police and our Fire/EMS,” stated Aubuchon. “I commend you for your commitment to service for our city.”

Knipper also stated that the call center is always looking for individuals who love serving their community and are currently accepting applications.

“Fourty-one individuals can be in our center at a time,” Knipper said. “Currently we can have 33 with eight support staff members.”

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