The Madison Theater in Covington on June 17, 2026. Photo by Nathan Granger | LINK nky

Madison Theater Presents, the company that formerly managed the Madison Theater in Covington, issued a statement on social media Tuesday informing patrons and supporters that “ticket refunds will be issued via Ticketweb for all of our shows.” The statement goes on state that the “refund process has started and ticket holders do not need to take any further action.”

This will be the first time since the theater operator company and its head, Frank Hulefeld, has spoken publicly since the unexpected shuttering of the theater on Friday. Although Hulefeld operated the theater and its shows, the building itself is owned by an LLC called ENC Properties, which owns three buildings on Madison, including the ones that make up the venue.

ENC Properties has a Lillian Esther Johnson listed as its registered agent with the state of Kentucky. Johnson and her husband own a house in Taylor Mill, according to Kenton County Property records.

Hulefeld’s statements encourages local music fans to remain engaged with the local DIY music scene. It also confirms what the theater owner’s attorney had previously stated to LINK nky: “The Madison Theater will reopen in the near future with new management. Please show them your love and support the local bands on their stages!”

LINK nky will report more on the Madison Theater as information becomes available.

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