This Community Voices column is written by Dawn Winterhalter Parks, Director of BizAccessHub at NKU’s Haile College of Business and an AI strategist. Ever feel like tech changes faster than you can finish your morning coffee? You’re not alone. If you’re a small business owner of a certain age, you might feel like the younger generation got handed the tech […]
Tag: Dawn Parks
Community Voices: A small business cybersecurity reality check
This Community Voices column is written by Dawn Winterhalter Parks, Director of BizAccessHub at NKU’s Haile College of Business and an AI strategist. “You don’t rise to the level of your cybersecurity hope. You fall to the level of your plan,” said Gaby Batshoun, president of Global Business Solutions in Newport. Back in July 2025, the news was unsettling: Cybercriminals […]
Community Voices: What AI really is (and what it isn’t)
This Community Voices column on AI is written by Dawn Winterhalter Parks, the director of BizAccessHub at Northern Kentucky University. “When I say peanut butter, what do you say?” Most people respond, “Jelly.” That’s prediction at work. It’s not emotion. It’s not intuition. It’s pattern recognition. Based on years of experience—or in the case of artificial intelligence, […]
Community Voices: How do I go from overwhelmed to out of office?
This Community Voices column on AI is written by Dawn Winterhalter Parks, the director of BizAccessHub at Northern Kentucky University. Ever grown tomatoes? They ripen slowly, then all at once. One day, you’re checking every plant for a sign of red. The next, you’ve got 40 pounds of fruit, and no idea what to do with all […]
Community Voices: We’re still in the flip phone era of AI
This Community Voices column on AI is written by Dawn Parks, the director of BizAccessHub at Northern Kentucky University. Most small business owners I know are swamped. They’re trying to keep clients happy, make payroll, send invoices, post on social, follow up on leads — and somewhere in there, try to sleep. So when they […]
NKU’s AI boot camp educates small businesses on AI integration
With artificial intelligence programs becoming more prevalent in workplaces across the United States, some small businesses are beginning to adopt AI-related practices in their day-to-day operations. Sensing the shift, Northern Kentucky University’s BizAccessHub, the university’s small business consulting center, wanted to provide an opportunity to educate Northern Kentucky’s business community on how to use AI […]

